Dialogue with the customer way communication changes the enabling you to start a dialogue with your customers the customer decides whether he wants to reply to the message opportunity to collect feedback from the market received messages are saved in the system Two-way communication on Black Friday Two-way communication changes the traditional role of the brand as the main sender of the message enabling the start of a dialogue and bringing the customer closer to the brand.
It is the customer who decides whether he wants to reply to the Email Marketing List message and share his opinion. Discover the potential of SMS dialogue which is becoming more and more popular. SMS dialogue becomes available thanks to the use of short and long virtual receiving numbers which we refer to as Long Code standard number consisting of digits and Short Code abbreviated number consisting of or digits.
These tools enable active customer participation giving them control of the conversation and creating a bond between the brand and the consumer. How to effectively use SMS reception Text messages that customers can reply to are revolutionizing and streamlining business processes. For example thanks to access to the receiving number customers can easily change delivery dates of orders cancel doctors appointments or confirm reservations.
發表於 2023-12-10 14:17:45
